Newsletter
October 2020
Newsletter October 2020
Recruiters for the Copier Channel® for more than 30 years, Copier Careers® has been the only recruiting firm exclusively dedicated to connecting Copier Channel employers with experienced service technicians, copier sales representatives, sales managers, service & operations managers, controllers, support staff, and MPS/MNS experts. Start your month off right with Newsletter October 2020: Copier Channel news and career advice. Search copier jobs now.
IN THIS MONTH’S NEWSLETTER
Share Your 2020 COVID Disruption Stories
News from Copier Careers
Sound Off: Predict the Next Industry Trend
Monthly Poll: What keeps you motivated in difficult times?
Share Your 2020 COVID Disruption Stories
Copier Careers invites you to share your 2020 COVID stories. Please click on the section below that best fits your job title and tell us how the pandemic has affected you. Your comments may be anonymously featured in an upcoming publication!
Since March, we’ve been covering the many disruptions from the pandemic. But we don’t want the global or even the industry-wide changes to overshadow the personal – you shouldn’t get lost in the statistics.
Under normal circumstances, industry professionals get a chance to tell us about their compensation, job satisfaction, work-life balance, etc. in our annual salary surveys. Our published surveys balance the industry-specific data with the anecdotal stories we hear from our clients, candidates and newsletter audience.
Unfortunately, any salary data collected across a volatile year like this presents an analytical challenge. For this reason, we delayed our 2020 salary survey publications. We are, however, working on a write-up on how the industry has weathered this storm. Your 2020 COVID stories are vital to understanding how things have changed and predicting what comes next. Feel free to participate below!
Service Technician
Service & Operations Manager
Sales Representative
Sales Manager
General/Branch Manager
Owner
CFO/Controller
Office Support Staff
Service Technician
Service Technician
All submitted 2020 COVID stories are strictly confidential. Any featured comments will be anonymous.
State/Province (optional)AlabamaAlaskaAlbertaArizonaArkansasBritish ColumbiaCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineManitobaMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew BrunswickNewfoundland and LabradorNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthwest TerritoriesNova ScotiaNunavutOhioOklahomaOntarioOregonPennsylvaniaPrince Edward IslandQuebecRhode IslandSaskatchewanSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingYukonAmerican SamoaFederated States of MicronesiaGuamMarshall IslandsNorthern Mariana IslandsPalauPuerto RicoVirgin IslandsArmed Forces AfricaArmed Forces AmericasArmed Forces CanadaArmed Forces EuropeArmed Forces Middle EastArmed Forces Pacific
Job Title (optional)House TechnicianField Service TechnicianSenior Lead Technician-Team LeaderField Service ManagerService ManagerV.P. of ServiceOperations ManagerAccount ExecutiveGovernment Account ManagerMajor Account Manager (Enterprise)MPS-Solutions Sales RepresentativeNamed Account ManagerNational Account ManagerSenior Account ExecutiveSelling Sales ManagerSales ManagerV.P. of SalesAdministratorE-automate SpecialistFinancial Services (AP/AR)Human Resources (HR)Lease AdministratorOffice ManagerSales SupportService SupportTrainer
Please fill in your email address to validate your participation. Your answers will be kept strictly confidential. Your email address will only be used for validation and to notify you of future surveys.
I am actively job hunting – please send me an email about career opportunities in the Copier Channel.I am actively hiring – please send me an email about working with Copier Careers.Please don’t contact me by email except to notify me about future surveys.
Newsletter October 2020
Service & Operations Manager
Service & Operations Manager
All submitted 2020 COVID stories are strictly confidential. Any featured comments will be anonymous.
State/Province (optional)AlabamaAlaskaAlbertaArizonaArkansasBritish ColumbiaCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineManitobaMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew BrunswickNewfoundland and LabradorNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthwest TerritoriesNova ScotiaNunavutOhioOklahomaOntarioOregonPennsylvaniaPrince Edward IslandQuebecRhode IslandSaskatchewanSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingYukonAmerican SamoaFederated States of MicronesiaGuamMarshall IslandsNorthern Mariana IslandsPalauPuerto RicoVirgin IslandsArmed Forces AfricaArmed Forces AmericasArmed Forces CanadaArmed Forces EuropeArmed Forces Middle EastArmed Forces Pacific
Job Title (optional)House TechnicianField Service TechnicianSenior Lead Technician-Team LeaderField Service ManagerService ManagerV.P. of ServiceOperations ManagerAccount ExecutiveGovernment Account ManagerMajor Account Manager (Enterprise)MPS-Solutions Sales RepresentativeNamed Account ManagerNational Account ManagerSenior Account ExecutiveSelling Sales ManagerSales ManagerV.P. of SalesAdministratorE-automate SpecialistFinancial Services (AP/AR)Human Resources (HR)Lease AdministratorOffice ManagerSales SupportService SupportTrainer
Please fill in your email address to validate your participation. Your answers will be kept strictly confidential. Your email address will only be used for validation and to notify you of future surveys.
I am actively job hunting – please send me an email about career opportunities in the Copier Channel.I am actively hiring – please send me an email about working with Copier Careers.Please don’t contact me by email except to notify me about future surveys.
Newsletter October 2020
Sales Representative
Sales Representative
All submitted 2020 COVID stories are strictly confidential. Any featured comments will be anonymous.
State/Province (optional)AlabamaAlaskaAlbertaArizonaArkansasBritish ColumbiaCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineManitobaMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew BrunswickNewfoundland and LabradorNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthwest TerritoriesNova ScotiaNunavutOhioOklahomaOntarioOregonPennsylvaniaPrince Edward IslandQuebecRhode IslandSaskatchewanSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingYukonAmerican SamoaFederated States of MicronesiaGuamMarshall IslandsNorthern Mariana IslandsPalauPuerto RicoVirgin IslandsArmed Forces AfricaArmed Forces AmericasArmed Forces CanadaArmed Forces EuropeArmed Forces Middle EastArmed Forces Pacific
Job Title (optional)House TechnicianField Service TechnicianSenior Lead Technician-Team LeaderField Service ManagerService ManagerV.P. of ServiceOperations ManagerAccount ExecutiveGovernment Account ManagerMajor Account Manager (Enterprise)MPS-Solutions Sales RepresentativeNamed Account ManagerNational Account ManagerSenior Account ExecutiveSelling Sales ManagerSales ManagerV.P. of SalesAdministratorE-automate SpecialistFinancial Services (AP/AR)Human Resources (HR)Lease AdministratorOffice ManagerSales SupportService SupportTrainer
Please fill in your email address to validate your participation. Your answers will be kept strictly confidential. Your email address will only be used for validation and to notify you of future surveys.
I am actively job hunting – please send me an email about career opportunities in the Copier Channel.I am actively hiring – please send me an email about working with Copier Careers.Please don’t contact me by email except to notify me about future surveys.
Newsletter October 2020
Sales Manager
Sales Manager
All submitted 2020 COVID stories are strictly confidential. Any featured comments will be anonymous.
State/Province (optional)AlabamaAlaskaAlbertaArizonaArkansasBritish ColumbiaCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineManitobaMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew BrunswickNewfoundland and LabradorNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthwest TerritoriesNova ScotiaNunavutOhioOklahomaOntarioOregonPennsylvaniaPrince Edward IslandQuebecRhode IslandSaskatchewanSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingYukonAmerican SamoaFederated States of MicronesiaGuamMarshall IslandsNorthern Mariana IslandsPalauPuerto RicoVirgin IslandsArmed Forces AfricaArmed Forces AmericasArmed Forces CanadaArmed Forces EuropeArmed Forces Middle EastArmed Forces Pacific
Job Title (optional)House TechnicianField Service TechnicianSenior Lead Technician-Team LeaderField Service ManagerService ManagerV.P. of ServiceOperations ManagerAccount ExecutiveGovernment Account ManagerMajor Account Manager (Enterprise)MPS-Solutions Sales RepresentativeNamed Account ManagerNational Account ManagerSenior Account ExecutiveSelling Sales ManagerSales ManagerV.P. of SalesAdministratorE-automate SpecialistFinancial Services (AP/AR)Human Resources (HR)Lease AdministratorOffice ManagerSales SupportService SupportTrainer
Please fill in your email address to validate your participation. Your answers will be kept strictly confidential. Your email address will only be used for validation and to notify you of future surveys.
I am actively job hunting – please send me an email about career opportunities in the Copier Channel.I am actively hiring – please send me an email about working with Copier Careers.Please don’t contact me by email except to notify me about future surveys.
Newsletter October 2020
General/Branch Manager
General/Branch Manager
All submitted 2020 COVID stories are strictly confidential. Any featured comments will be anonymous.
State/Province (optional)AlabamaAlaskaAlbertaArizonaArkansasBritish ColumbiaCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineManitobaMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew BrunswickNewfoundland and LabradorNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthwest TerritoriesNova ScotiaNunavutOhioOklahomaOntarioOregonPennsylvaniaPrince Edward IslandQuebecRhode IslandSaskatchewanSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingYukonAmerican SamoaFederated States of MicronesiaGuamMarshall IslandsNorthern Mariana IslandsPalauPuerto RicoVirgin IslandsArmed Forces AfricaArmed Forces AmericasArmed Forces CanadaArmed Forces EuropeArmed Forces Middle EastArmed Forces Pacific
Job Title (optional)House TechnicianField Service TechnicianSenior Lead Technician-Team LeaderField Service ManagerService ManagerV.P. of ServiceOperations ManagerAccount ExecutiveGovernment Account ManagerMajor Account Manager (Enterprise)MPS-Solutions Sales RepresentativeNamed Account ManagerNational Account ManagerSenior Account ExecutiveSelling Sales ManagerSales ManagerV.P. of SalesAdministratorE-automate SpecialistFinancial Services (AP/AR)Human Resources (HR)Lease AdministratorOffice ManagerSales SupportService SupportTrainer
Please fill in your email address to validate your participation. Your answers will be kept strictly confidential. Your email address will only be used for validation and to notify you of future surveys.
I am actively job hunting – please send me an email about career opportunities in the Copier Channel.I am actively hiring – please send me an email about working with Copier Careers.Please don’t contact me by email except to notify me about future surveys.
Newsletter October 2020
Owner
Owner
All submitted 2020 COVID stories are strictly confidential. Any featured comments will be anonymous.
State/Province (optional)AlabamaAlaskaAlbertaArizonaArkansasBritish ColumbiaCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineManitobaMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew BrunswickNewfoundland and LabradorNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthwest TerritoriesNova ScotiaNunavutOhioOklahomaOntarioOregonPennsylvaniaPrince Edward IslandQuebecRhode IslandSaskatchewanSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingYukonAmerican SamoaFederated States of MicronesiaGuamMarshall IslandsNorthern Mariana IslandsPalauPuerto RicoVirgin IslandsArmed Forces AfricaArmed Forces AmericasArmed Forces CanadaArmed Forces EuropeArmed Forces Middle EastArmed Forces Pacific
Job Title (optional)House TechnicianField Service TechnicianSenior Lead Technician-Team LeaderField Service ManagerService ManagerV.P. of ServiceOperations ManagerAccount ExecutiveGovernment Account ManagerMajor Account Manager (Enterprise)MPS-Solutions Sales RepresentativeNamed Account ManagerNational Account ManagerSenior Account ExecutiveSelling Sales ManagerSales ManagerV.P. of SalesAdministratorE-automate SpecialistFinancial Services (AP/AR)Human Resources (HR)Lease AdministratorOffice ManagerSales SupportService SupportTrainer
Please fill in your email address to validate your participation. Your answers will be kept strictly confidential. Your email address will only be used for validation and to notify you of future surveys.
I am actively job hunting – please send me an email about career opportunities in the Copier Channel.I am actively hiring – please send me an email about working with Copier Careers.Please don’t contact me by email except to notify me about future surveys.
Newsletter October 2020
CFO/Controller
CFO/Controller
All submitted 2020 COVID stories are strictly confidential. Any featured comments will be anonymous.
State/Province (optional)AlabamaAlaskaAlbertaArizonaArkansasBritish ColumbiaCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineManitobaMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew BrunswickNewfoundland and LabradorNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthwest TerritoriesNova ScotiaNunavutOhioOklahomaOntarioOregonPennsylvaniaPrince Edward IslandQuebecRhode IslandSaskatchewanSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingYukonAmerican SamoaFederated States of MicronesiaGuamMarshall IslandsNorthern Mariana IslandsPalauPuerto RicoVirgin IslandsArmed Forces AfricaArmed Forces AmericasArmed Forces CanadaArmed Forces EuropeArmed Forces Middle EastArmed Forces Pacific
Job Title (optional)House TechnicianField Service TechnicianSenior Lead Technician-Team LeaderField Service ManagerService ManagerV.P. of ServiceOperations ManagerAccount ExecutiveGovernment Account ManagerMajor Account Manager (Enterprise)MPS-Solutions Sales RepresentativeNamed Account ManagerNational Account ManagerSenior Account ExecutiveSelling Sales ManagerSales ManagerV.P. of SalesAdministratorE-automate SpecialistFinancial Services (AP/AR)Human Resources (HR)Lease AdministratorOffice ManagerSales SupportService SupportTrainer
Please fill in your email address to validate your participation. Your answers will be kept strictly confidential. Your email address will only be used for validation and to notify you of future surveys.
I am actively job hunting – please send me an email about career opportunities in the Copier Channel.I am actively hiring – please send me an email about working with Copier Careers.Please don’t contact me by email except to notify me about future surveys.
Newsletter October 2020
Office Support Staff
Office Support Staff
All submitted 2020 COVID stories are strictly confidential. Any featured comments will be anonymous.
State/Province (optional)AlabamaAlaskaAlbertaArizonaArkansasBritish ColumbiaCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineManitobaMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew BrunswickNewfoundland and LabradorNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthwest TerritoriesNova ScotiaNunavutOhioOklahomaOntarioOregonPennsylvaniaPrince Edward IslandQuebecRhode IslandSaskatchewanSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingYukonAmerican SamoaFederated States of MicronesiaGuamMarshall IslandsNorthern Mariana IslandsPalauPuerto RicoVirgin IslandsArmed Forces AfricaArmed Forces AmericasArmed Forces CanadaArmed Forces EuropeArmed Forces Middle EastArmed Forces Pacific
Job Title (optional)House TechnicianField Service TechnicianSenior Lead Technician-Team LeaderField Service ManagerService ManagerV.P. of ServiceOperations ManagerAccount ExecutiveGovernment Account ManagerMajor Account Manager (Enterprise)MPS-Solutions Sales RepresentativeNamed Account ManagerNational Account ManagerSenior Account ExecutiveSelling Sales ManagerSales ManagerV.P. of SalesAdministratorE-automate SpecialistFinancial Services (AP/AR)Human Resources (HR)Lease AdministratorOffice ManagerSales SupportService SupportTrainer
Please fill in your email address to validate your participation. Your answers will be kept strictly confidential. Your email address will only be used for validation and to notify you of future surveys.
I am actively job hunting – please send me an email about career opportunities in the Copier Channel.I am actively hiring – please send me an email about working with Copier Careers.Please don’t contact me by email except to notify me about future surveys.
Newsletter October 2020
Top
In the market for a new job? Our job board features hundreds of copier jobs with top employers, updated daily. Search jobs now.
Watch Our Webinar with The Cannata Report
Paul Schwartz and Jessica Crowley of Copier Careers were featured in a recent Cannata webinar: Hiring and Retention in the COVID-19 Era and Beyond. Together we discussed how the pandemic is impacting the current labor market and the independent dealer channel.
If you missed joining us live, the recording is now freely available for viewing!
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Sound Off
Our readers respond to last month’s poll question
Last month, we discussed how the pandemic is affecting the Copier Channel. We also had a more free-form discussion on the latest Cannata webinar on September 24th. So we wanted to shift our gaze to the future and hear your predictions for the next industry trend. We had a solid turnout of 15,184 votes this month!
The most predicted trend was for increased health solution services to be offered by independent dealers, taking 32% of the vote. Next was increased remote office support services with 21% of the vote. 15% of you predicted more management turnover and another 15% expect more proactive hiring. We also had a close tie between increased mergers/acquisitions and increased company/branch closures, taking 8% and 9% respectively.
These predictions line up with what we’ve observed – an industry specializing in office solutions must necessarily expand services to cover this new array of problems. Whether that means supplying sanitation products, innovating health check procedures or securing remote office flexibility, the Copier Channel is essential to helping the modern office adapt.
POLL QUESTION:
What trend do you predict next for the Copier Channel?
- Increased health solution services (32%, 4,914 Votes)
- Increased remote office support (21%, 3,143 Votes)
- Management turnover (15%, 2,349 Votes)
- Proactive hiring (15%, 2,271 Votes)
- Company/branch closures (9%, 1,352 Votes)
- More mergers & acquisitions (8%, 1,155 Votes)
Loading ...Some comments from y’all:
- “Our company has already pivoted into temperature kiosks and security cameras that have the ability to take temperatures and facially recognize employees. All while still selling our regular line of equipment.”
- “Inside sales and digital specialists will be the new value to an organization as field sales retract.”
- “I lost the best job I have ever had due to COVID-19. I’ve stayed close to my past manager, who owns the company. He’s sold very few copiers since my departure in April. I’ve gotten another job in a completely different industry, but I miss the copier industry. I hope to return when things change but I don’t think that challenge can be met immediately. Nearly half of America is working from home now and their printing needs will continue to shrink accordingly. I think the copier industry will have to gravitate & manufacture the A4 multi functions for home usage to make what the people of America will buy.”
- “Our company is shifting focus, moving from a printing solutions company to a digital document management solutions company. But we are still working with B&W and color production.”
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Monthly Poll
What keeps you motivated in difficult times?
- I have dependents counting on me (23%, 3,232 Votes)
- Keeping busy keeps me sane (22%, 3,124 Votes)
- I’m not letting something I’ve built be swept away (20%, 2,932 Votes)
- Honestly, I’m struggling with this (17%, 2,459 Votes)
- I’m a problem-solver so there’s plenty to do (16%, 2,231 Votes)
- I focus on the little victories (1%, 182 Votes)
- There’s always more skills to learn/improve (1%, 168 Votes)
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