9876: Technician

Industry-experienced Technician needed for a reputable dealer with a territory in the Fayetteville, NC market and the surrounding area. Ideally a candidate with have our client’s specific OEM certs, but they are open to speaking with candidates with other experience as well as technicians. Experience with Ricoh and Konica Minolta are a plus. Communication between peers, managers and clients is essential to the success of this role. Compensation will be based on experience and company vehicle will be provided.

Purpose:

• Provides high level of customer service and technical support via the telephone, online, or in person.

Duties:

• Verifies equipment functioning by completing test operations; making final adjustments.
• Documents service actions by completing forms, reports, logs, and records.
• Complies with regulations by adhering to codes, specifications, and rules.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills / Qualifications:

• Higher consideration given to candidates with OEM certification
• Functional and Technical Skills
• IT knowledge, moderate to above average computer skills
• Client Relationships
• Results Driven
• Organization
• Problem Solving
• Customer Service
• Dependability
• Flexibility
• Clean driving record

Service Technician

Fayetteville, NC 28303 USA