9309: Technology Solutions Analyst & Sales Support

Our client is looking for an industry experienced Technology Solutions Analyst & Sales Support for their organization based in Middlesex County, MA. This role will help support their clients throughout MA, CT, NY and FL. The position will primarily be remote as our client is seeking the best candidate possible for this key role within their organization.

Job Duties

• Become an expert within our client’s diverse technology and service offering, value proposition, customer landscape and complexities.
• Implement the process, systems, and technology required to support the delivery of successful customer projects regarding office equipment, copier and printer technology.
• Partner with Sales in pre-qualification and scoping to ensure that high-quality deals are sold and lead to successful customer outcomes.
• Participate and take part in customer demonstrations, webinars and presentations of technology.
• Training Sales Representatives on equipment, hardware, technology, and solutions.
• Perform technical demonstrations both remotely via webinar and in person at client locations for prospects and customers on hardware and software functionality.
• Onboarding of new technology, equipment and collaborating with the Service and Installation Departments.
• Promote consistency and technical knowledge throughout the customer journey.
• Respond to field sales requests for services proposals, contracts, or customer meetings.
• Participate in regular field sales and sales management calls mostly remote but at times in the customer office to assist the sales representatives would scoping out the correct configuration for technology and software.
• Engage with client’s customers to ensure expectations are being met from a technology in a solutions standpoint to support the needs of the sales department and lead sales representatives.
• Assisting the sales department in all things technology in order to achieve/over-achieve on quarterly revenue targets.

Sales/Service Solutions Specialist

Middlesex County, MA 01752 USA