8332: Service Manager

Grand Island, NE 68801 USA
This position has been filled

Service Manager with an emphasis on technology needed for a client to cover a territory near Grand Island, NE. Candidate will be provided with company vehicle so impeccable driving record is required. Networking certifications are a plus and overall customer service skills are required for this position. Client is open to relocation candidates.

Required Skills:

  • Highly motivated with a strong work ethic
  • Effective communication and interpersonal skills (at different levels and across functions within an organization)
  • Demonstrated ability to recruit, motivate and train our technical force
  • A passion to provide great customer service experience
  • A strong background in Managed Print Services
  • Ability to work with multiple service solution providers for timely service
  • Experience in evaluating the cost of operation and establish work assignment benchmarks
  • Strong “start to finish” management skills
  • Self-starter with strong problem-solving abilities, ability to think out-of-the-box, and contribute to our evolving Services portfolio
  • Ability to set compensation structure standard with the industry
  • Ability to set processes & procedures that improve efficiency and bottom line results, while consistently improving our high level of customer service
  • Demonstrated ability to work through challenges to find solutions that are a win-win for all parties
  • Comfortable in dynamic, ever-changing environments

Additional Requirements:

  • Intellectually curious to learn new solutions and solve issues that drive improved business performance for our customers
  • At least three years of experience managing or supervising employees
  • Sense of urgency with communication

Service Manager

Grand Island, NE 68801 USA

This position has been filled