12299: Technician

Our client is searching for a dedicated Service Technician to take ownership of a growing territory in the Columbus, NE, area, serving as a critical technical consultant for a diverse local client base. This position demands a unique blend of mechanical expertise and top-tier interpersonal skills, as you will be tasked with both hardware maintenance and the seamless integration of equipment into networking environments. Because this role includes a company-provided vehicle for all professional travel, maintaining an impeccable driving record is a non-negotiable requirement for all applicants. Recognizing the specialized nature of this field, our client is actively encouraging relocation candidates to apply and is prepared to support talented individuals ready to advance their careers within the thriving Nebraska office technology market.

Purpose:

• Serves customers by identifying their needs; engineering adaptations of products, equipment, and services.

Duties:

• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Sets up client networks, print drivers, scan to email, scan to SMB. Provides training to clients on devices.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills / Qualifications:

• OEM certification
• Functional and Technical Skills
• IT knowledge, moderate to above average computer skills
• Prior experience with printer support, manufacturing, or service (preferred)
• Solid technical support skills
• Attendance
• Dependability
• Flexibility
• Multi-Tasking
• Team-player
• Verbal Communication
• Written Communication
• Reporting Skills

Service Technician

Columbus, NE 68601 USA