12298: Technician

Our client is seeking a Service Technician to manage a dedicated territory in the York, NE area, where you will serve a diverse client base. This role requires a professional who balances technical expertise with exceptional customer service skills, as you will be responsible for maintaining equipment and ensuring seamless integration within various networking environments. A company vehicle is provided for all travel, making an impeccable driving record an absolute requirement for consideration. Our client is highly motivated to find the right talent and is fully open to relocation candidates who are looking to establish themselves in the Nebraska market while representing a leader in the office technology industry.

Purpose:

• Serves customers by identifying their needs; engineering adaptations of products, equipment, and services.

Duties:

• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Sets up client networks, print drivers, scan to email, scan to SMB. Provides training to clients on devices.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills / Qualifications:

• OEM certification
• Functional and Technical Skills
• IT knowledge, moderate to above average computer skills
• Prior experience with printer support, manufacturing, or service (preferred)
• Solid technical support skills
• Attendance
• Dependability
• Flexibility
• Multi-Tasking
• Team-player
• Verbal Communication
• Written Communication
• Reporting Skills

Service Technician

York, NE 68467 USA