12208: Production Print Technician

Our client is seeking an OEM Certified Production Print Technician to support a high-demand territory spanning Plymouth County and the Greater Boston market. While specific expertise in Ricoh production systems is highly preferred, all candidates must possess a strong background in general production print technology and basic networking capabilities to be considered. This role requires a professional with a sophisticated level of customer service and a clean driving record, as a company vehicle will be provided to facilitate travel throughout the region.

Purpose:

• Provides high level of customer service and technical support via the telephone, online, or in person.

Duties:

• Verifies equipment functioning by completing test operations; making final adjustments.
• Documents service actions by completing forms, reports, logs, and records.
• Complies with regulations by adhering to codes, specifications, and rules.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills / Qualifications:

• Higher consideration given to candidates with OEM certification
• Functional and Technical Skills
• IT knowledge, moderate to above average computer skills
• Client Relationships
• Results Driven
• Organization
• Problem Solving
• Customer Service
• Dependability
• Flexibility
• Clean driving record

Service Technician

Plymouth County, MA 02360