12162: Production Print Technician
Our client is seeking an advanced, certified Production Print Technician to manage a high-priority territory in the Dallas-Fort Worth, TX market. This specialized role is reserved for elite technicians capable of delivering expert-level hardware and software troubleshooting for high-volume production machines and wide-format systems. The successful candidate will ensure maximum equipment uptime through timely, cost-effective maintenance and precision repairs, while serving as a strategic technical liaison to bolster customer satisfaction. Beyond technical execution, this individual will manage large-scale parts inventory and administrative reporting with meticulous accuracy, leveraging their expertise to identify business opportunities and support the continued growth of comprehensive print solutions.
Technical Specialist
- Production Printing: Expert in repairing high-volume (Segment 5 & 6) and wide-format systems, including all pre- and post-production peripherals.
- Systems Integration: Skilled in the installation and repair of connectivity and networking products.
- Technical Performance: Utilizes manufacturer resources and escalation guides to optimize equipment uptime and resolve complex issues.
Operations & Territory Management
- Logistics & Inventory: Manages large-scale parts inventory and service territories with high administrative accuracy.
- Data Integrity: Maintains precise records for call reporting, parts usage, and customer meter readings.
- Efficiency: Executes territory management and escalation procedures to meet targeted performance results.
Client & Business Relations
- Consultative Support: Identifies business opportunities to drive sales growth while providing customer training to improve user independence.
- Communication: Serves as a professional liaison between clients, sales, and management to provide transparent technical updates.
- Availability: Maintains a professional appearance and adapts to flexible shifts, standby, and on-call requirements.
Service Technician
Dallas-Forth Worth, TX 76051 USA
To apply for this job please visit copiercareers.com.
