11058: Production Print Technician

Baltimore, MD 21117 USA

OEM Certified Production Print Technician needed for a driving territory throughout Baltimore, MD, Washington, DC and the Metro market. Candidate must have certifications on VarioPrint 6000 series for this role. Networking abilities such as scan to email/file and installing print drivers will be part of the role as well. High level of customer service is required for the role.


  • Serves customers by identifying their needs; engineering adaptations of products, equipment, and services.


  • Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
  • Sets up client networks, print drivers, scan to email, scan to SMB. Provides training to clients on devices.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills / Qualifications:

  • Canon OEM certification
  • Functional and Technical Skills
  • IT knowledge, moderate to above average computer skills
  • Prior experience with printer support, manufacturing, or service (preferred)
  • Solid technical support skills
  • Attendance
  • Dependability
  • Flexibility
  • Multi-Tasking
  • Team-player
  • Verbal Communication
  • Written Communication
  • Reporting Skills

Service Technician

Baltimore, MD 21117 USA

To apply for this job please visit copiercareers.com.