11044: Technician

OEM Certified Technician is needed for our client with a large territory throughout the Syracuse and Albany, NY market where the candidate will be able to utilize their break/fix and networking capabilities for their clients. Candidate will be focusing on customer service as much as their technical and networking abilities.

Purpose:

• Serves customers by identifying their needs; engineering adaptations of products, equipment, and services.

Duties:

• Maintains customer rapport by greeting customer upon arrival at location; understanding equipment complaints.
• Ensure service work is not disturbing the daily activities of the organization.
• Installs systems and products by ordering and delivering components; installing equipment; programming systems; completing acceptance tests.
• Determines causes of office equipment failure by attempting to operate equipment; observing functioning; conducting diagnostic tests using meters, signal generators, and oscilloscopes; researching engineering and service manuals.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills / Qualifications:

Written Communication; Verbal Communication; Multi-Tasking; Independence; IT knowledge, moderate to above average computer skills; Flexibility; Dependability; Functional and Technical Skills

Service Technician

Syracuse and Albany, NY 13204 USA