10985: Technician

Technician need for our client to service accounts throughout the Orange County, CA and greater market. Great opportunity to join a reputable organization who places a high value on their employees and customers, offering a full solution from IT Services to MFPs to office supplies and more. This position is designed to service and repair a variety of products from our clients OEM. It will set up new copiers, perform network installations, perform preventative maintenance and routine service on small to production level products. Prior experience as a copier technician required for this role as well as networking and connectivity capabilities. Higher consideration will be given to candidates with experience on our clients OEM and production machines.

Job Duties and Responsibilities:

• Achieves expected productivity levels associated with assigned workload and level of experience
• Manages territory, inventory and customer relationships
• Demonstrates good technical and customer relation skills

Expectations:

• Be able to setup an out of box copier
• Be able to perform a full pm on any B&W or Color copier from 20ppm up to 137ppm
• Be able to use guides, service and parts manuals
• Perform firmware updates
• Troubleshoot and find problem within 1hr or less
• Dust and clean the copier before leaving the job site

Requirements:

• High School Diploma
• Completed computer classes (preferably A+ and/or Net+ certificate)
• Valid state driver’s license

Service Technician

Orange County, CA 92806 USA