10785: Production Print Instructor
Direct Manufacturer is seeking a skilled Production Print Demo Center Manager / Customer Experience Center Manager who excels not only in operating the state-of-the-art digital presses but also in customer demos, proposals, and needs analysis.
As a Customer Experience Center Manager, you will play a crucial role in ensuring the production of high-quality printed materials for our clients. You will also be responsible for engaging with potential (pre-sales) and existing customers, conducting demos, creating proposals, and performing in-depth needs analysis to tailor our printing services to meet their unique requirements. Candidates with Fiery experience and certifications would be ideal for this role.
Responsibilities
Digital Press Operation:
- Operate and maintain digital 6-color production presses, ensuring consistent and high-quality print output.
- Troubleshoot any technical issues that may arise during production to minimize downtime.
Customer Demos:
- Conduct product demonstrations for potential clients, showcasing the capabilities and quality of our digital printing technology.
- Effectively communicate the advantages and features of our printing solutions.
Proposal Development:
- Collaborate with the sales and marketing teams to create customized solution proposals for clients.
- Provide support of accurate product configurations, cost estimates and pricing information.
Needs Analysis:
- Engage with clients to understand their specific printing needs and objectives.
- Conduct in-depth needs analysis to recommend the most suitable printing solutions.
Quality Assurance:
- Ensure that all printed materials meet or exceed quality standards and client specifications.
- Perform regular quality checks and adjustments as necessary.
Equipment Maintenance:
- Maintain and calibrate digital production presses to optimize performance.
- Schedule and oversee routine maintenance and repairs.
Safety and Compliance:
- Adhere to safety protocols and best practices to maintain a safe working environment.
- Ensure compliance with industry regulations and standards.
Qualifications
- A minimum of 5 years of experience operating digital 6 color production presses.
- Proficiency in operating and troubleshooting digital printing equipment.
- Customer Interaction: Excellent interpersonal and communication skills to conduct demos, understand client needs, and develop proposals.
- Strong problem-solving abilities to address technical issues and optimize print quality.
- A keen eye for detail to ensure high-quality output.
- Collaborative mindset and ability to work closely with sales and marketing teams.
CFO/Controller/Administration
Greater Chicago, IL 60515 USA
To apply for this job please visit copiercareers.com.