10785: Production Print Instructor

Direct Manufacturer is seeking a skilled Production Print Demo Center Manager / Customer Experience Center Manager who excels not only in operating the state-of-the-art digital presses but also in customer demos, proposals, and needs analysis.

As a Customer Experience Center Manager, you will play a crucial role in ensuring the production of high-quality printed materials for our clients. You will also be responsible for engaging with potential (pre-sales) and existing customers, conducting demos, creating proposals, and performing in-depth needs analysis to tailor our printing services to meet their unique requirements. Candidates with Fiery experience and certifications would be ideal for this role.

Responsibilities

Digital Press Operation:

• Operate and maintain digital 6-color production presses, ensuring consistent and high-quality print output.
• Troubleshoot any technical issues that may arise during production to minimize downtime.

Customer Demos:

• Conduct product demonstrations for potential clients, showcasing the capabilities and quality of our digital printing technology.
• Effectively communicate the advantages and features of our printing solutions.

Proposal Development:

• Collaborate with the sales and marketing teams to create customized solution proposals for clients.
• Provide support of accurate product configurations, cost estimates and pricing information.

Needs Analysis:

• Engage with clients to understand their specific printing needs and objectives.
• Conduct in-depth needs analysis to recommend the most suitable printing solutions.

Quality Assurance:

• Ensure that all printed materials meet or exceed quality standards and client specifications.
• Perform regular quality checks and adjustments as necessary.

Equipment Maintenance:

• Maintain and calibrate digital production presses to optimize performance.
• Schedule and oversee routine maintenance and repairs.

Safety and Compliance:

• Adhere to safety protocols and best practices to maintain a safe working environment.
• Ensure compliance with industry regulations and standards.

Qualifications

• A minimum of 5 years of experience operating digital 6 color production presses.
• Proficiency in operating and troubleshooting digital printing equipment. 
• Customer Interaction: Excellent interpersonal and communication skills to conduct demos, understand client needs, and develop proposals.
• Strong problem-solving abilities to address technical issues and optimize print quality.
• A keen eye for detail to ensure high-quality output.
• Collaborative mindset and ability to work closely with sales and marketing teams.

CFO/Controller/Administration

Greater Chicago, IL 60515 USA