Newsletter

June 2026

Copier Careers® is the only recruiting firm exclusively dedicated to the Copier and Office Solutions Channel. With over 30 years of experience, Copier Careers connects employers and job seekers, providing valuable insights, career opportunities, and unmatched support in the industry. Whether you’re an employer, employee or job seeker, Copier Careers is here for you!

In Case You Missed It

The 2026 Service Tech Market: Why Dealers Can’t Afford to Wait

Scott Cullen and Copier Careers discuss the state of the industry for Service Technicians in 2026.


9 Red Flags to Help You Avoid Making the Wrong Hiring Decision

From questionable resumes to poor interview behavior, these common warning signs can help you separate strong candidates from future headaches. Read Scott Cullen’s full article here!

  1. When the Resume Doesn’t Match the Story
  2. Overly Polished or Rehearsed
  3. Blaming Everyone Else
  4. Inconsistent Job History Without a Clear Reason
  5. Weak or Vague References
  6. Lack of Curiosity About the Role
  7. Compensation Expectations That Don’t Align
  8. Poor Communication During the Hiring Process
  9. The “Something Feels Off” Factor

10 Things Not to Say in a Job Interview

From harmless remarks to deal-breakers, here’s how oversharing can derail your chances of getting a job in the office technology industry. Read Scott Cullen’s full article here!

  1. “I hated my last boss.”
  2. “I don’t really know much about your company.”
  3. “What does this company actually do?”
  4. “I just need a job.”
  5. “My biggest weakness? I’m a perfectionist.”
  6. “How quickly can I get promoted?”
  7. “I don’t like dealing with customers.”
  8. “What are your vacation policies?”
  9. “I’m not good with technology.”
  10. “I don’t have any questions.”

Why “Culture Fit” Is Costing You Great Candidates

Vague hiring criteria quietly eliminate the very talent you’re trying to attract. Read Scott Cullen’s full article here!

Replace “Culture Fit” With Better Questions

If “culture fit” has been your default filter, these questions can help you evaluate candidates more effectively and objectively.

  1. “Can you describe a time you adapted to a new team or environment?” Look for flexibility and how quickly the candidate can integrate without requiring sameness.
  2. “Tell me about a situation where you disagreed with a colleague or manager. What happened?” Reveals how they handle conflict—critical in sales, service, and admin roles alike.
  3. “What kind of work environment helps you perform at your best?” Gives insight into alignment without forcing conformity.
  4. “What strengths would you bring that our current team might be missing?”
    Shifts the focus from fitting in to adding value.
  5. “How do you build relationships with customers or coworkers who are different from you?” Especially relevant with a diverse customer base and multi-generational teams.
  6. “What does accountability look like in your role?” Connects directly to performance, not personality.

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Take the June 2026 Poll

What does "a good culture fit" mean to you?

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Poll Results
May 2026

What do you think about hiring assessments?

  • I've used a few over the years with mixed results (33%, 7 Votes)
  • I use them as a management tool for my team (24%, 5 Votes)
  • I think they're very useful when making a hire (19%, 4 Votes)
  • No use for them (14%, 3 Votes)
  • They're annoying to fill out but they haven't hurt me yet (5%, 1 Votes)
  • An assessment in the application is a red flag to me (5%, 1 Votes)
  • I've filled out plenty during interviews and got the job I wanted (0%, 0 Votes)
  • What a waste of time - who answers honestly? (0%, 0 Votes)
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Featured Comments:

  • “When hiring, we look for a few key things. Experience, enthusiastic energy, professional appearance, and most importantly personability. A good technician has to be able to communicate in a kind and personable manner. After all, 80% of the job is to fix the customer.”
  • “Always a good tool to learn more, go deeper with the candidate.”
  • “Useful tools in the right hands. But I’ve also heard HR say, ‘We can’t hire this candidate because they’re a XYZ-type which doesn’t fit with our ABC-type manager.’ I don’t know if they were right, but we always seemed to hire the same types of people at that company.”

JUNE 2026

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