Tips from the trenches to keep your copier career on track
While most employers ask prospective employees to provide references, not everyone goes to the effort of actually making the phone calls, and those who do often fail to ask the right questions. This is a mistake, as a conversation with a candidate’s former employer can be one of the most enlightening steps of the hiring process. Here are a few questions you might consider asking next time around:
- When did the employee work for you and what was their role? This question is unlikely to provide you with any information you don’t already have, but it helps you root out any inconsistencies in the candidate’s application. Follow up on any discrepancies you discover.
- What were the candidate’s strengths as an employee? This is a great place to begin. Many former employers are wary of providing a negative reference, so this starts the conversation out in comfortable, positive territory. Pay attention to cues, pauses, and omissions: sometimes what the employer fails to mention can be enlightening.
- Did the candidate receive any promotions or demotions while at the company, or did they remain in the same role? This question can help you further confirm the information the employee provided on thier application. Additionally, the person you are speaking to will often voluntarily elaborate on the reasons behind any promotions or demotions, which can provide some insight into the employee’s skills and character.
- Did the employee get along well with his or her colleagues? This question can help reveal cultural or behavioral issues that could cause trouble down the road. Again, listen carefully to the employer’s tone of voice.
- Is there anything else I should know before I offer a job to this candidate? For legal and personal reasons, many employers are reluctant to offer additional information, but it’s always worth asking.