12664: Technician

A premier office solutions provider is looking for a skilled OEM Certified Field Service Technician to take over an expanding territory throughout Bronx, NY. Your proven OEM background puts you at the front of the line to handle complex digital copier and MFP repairs, network integration, and preventative maintenance across a diverse client base. Success in the field relies just as much on clear, professional customer communication as it does on sharp diagnostic instincts. Along with full benefits, you will earn a strong, credential-based pay package designed to reward your technical talent.

Purpose:

• Provides customer service with installation and maintenance of office equipment.

Duties:

• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Corrects office equipment malfunctions by clearing jams; cleaning parts and components; repairing disabled parts; replacing damaged, broken, or worn parts; recommending equipment upgrades and replacements; ordering parts from vendors; scheduling return visits.
• Provides customer support by providing training; responding to requests; resolving problems both on-site and on the telephone.
• Demonstrate the knowledge and abilities necessary to perform required job elements to established standards while remaining current regarding technical knowledge and trends.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Contributes to team effort by accomplishing related results as needed.

Service Technician

Bronx, NY 10453 USA