12448: Technician

Our client in Las Vegas, NV is seeking an industry-experienced Installation and Field Technician to support operations throughout the region. This dynamic role requires a self-sufficient, highly reliant individual who pairs strong technical aptitude with excellent communication and customer service skills. The ideal candidate will be adept at both break/fix maintenance and navigating various IT technical demands, with a proven track record of efficient troubleshooting in the field. As our client continues to evolve and expand their market presence, this position offers an exceptional opportunity for long-term professional growth and advancement within the companyy.

Purpose:

• Serves customers by identifying their needs; engineering adaptations of products, equipment, and services.

Duties:

• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Sets up client networks, print drivers, scan to email, scan to SMB. Provides training to clients on devices.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills / Qualifications:

• Industry certifications
• Functional and Technical Skills
• IT knowledge, moderate to above average computer skills
• Prior experience with printer support, manufacturing, or service (preferred)
• Solid technical support skills
• Attendance
• Dependability
• Flexibility
• Multi-Tasking
• Team-player
• Verbal Communication
• Written Communication
• Reporting Skills

Service Technician

Las Vegas, NV 89310 USA