Ricoh announced their upcoming acquisition of DocuWare in July 2019. This purchase (for an, as yet, unknown amount) is the next step in the long-term partnership between the two companies. Ricoh is already using DocuWare software “both internally in its own operations and with existing customers.”
As we noted in February, Xerox began quietly shuttering about half of Xerox Business Systems (formerly Global Imaging Systems) offices. CRN quoted one of the affected office workers saying, “We were told that sales would remain, but the office staff would be let go. The sales team is going to work remotely and report to the regional office.” About a month later came the March 19th announcement that Xerox would be outsourcing many of its support roles to India. Xerox signed a seven-year agreement for an incremental $1.3 billion with HCL Technologies in which the Indian company will manage global administrative and support functions including IT and finance functions (excluding accounting).
Top 5: Tips for Better Decision Making
News from DEX Imaging, Staples & Fuji Xerox
Sound Off: How good are your time-management skills
Poll-of-the-Month: What’s your primary decision-making style?
Union members at Fuji Xerox voted to strike on February 25th and 26th over pay issues and union discrimination. E tu, a New Zealand union representing engineering, printing and manufacturing professionals cites the company’s ongoing failure to address their complaints since August of last year.
2018: The Year of the Shake-Up. As we ring in the new year, it seems a good time to reflect on the big industry changes we saw in 2018: