This year, 10,448 sales reps responded to our online survey. The resulting snapshot shows continued stability and prosperity for experience sales reps, who remain in very high demand across the industry.
It’s a good time to be a sales representative in the Copier Channel. Their skills are in demand, and their quotas and commissions have remained steady. Dealership owners seem to have found the right compensation/quota formula to keep sales professionals satisfied and willing to stay in their current situation. It’s a nice place to be, after more than a decade of intense change as the industry morphed into an IT-based business and dealers faced myriad challenges and changes.
Respondents to our 2018 salary survey report their compensation has remained stable in a year when base salaries didn’t increase. That means they are making or exceeding quotas to maintain total compensation that is slightly above what it was last year.
In 2018, there are abundant opportunities for experienced sales reps across the Copier Channel. It’s something Copier Careers President Paul Schwartz calls a good news-bad news situation. “The good news is that they are in demand. The bad news is that demand is outstripping supply right now,” he said. “To hire top talent, dealers are continuing to adjust offers and company culture to attract and keep sales reps in the fold.”
So, even as the pace of technological change has slowed a bit, more change is in the wind for the industry. “They live in this environment that is always going to be changing and evolving,” Schwartz said.
The 2018 Service and Operations Manager Salary Survey results are now available! This year, 1,995 Copier Channel service and operations managers responded to our online survey. Copier Careers uses these annual surveys to provide a year-by-year snapshot of how well industry professionals are compensated, how satisfied they are in their careers and how closely their needs are aligning with the needs of their employers.
The 2018 Service and Operations Manager Salary Survey results are now available! This year, 1,995 Copier Channel service and operations managers responded to our online survey. The resulting snapshot indicates that service and ops managers are working harder than ever, seeking increased responsibility and rewards for their contributions to their companies’ success. Employers unable to meet their desires run the risk of losing their service and ops managers.
Service and operations managers are meeting the challenges and increased responsibilities of the rapidly evolving IT-based Copier Channel. As they implemented a tidal wave of new solutions over the past decade, their confidence and rewards grew. They now see success as a cross-functional, cross-departmental construct. In this year’s survey, service and ops managers take pride in their value to the company, and many aspire to play a larger role in developing strategy and increasing collaboration to build even more success and rewards.