As we noted in February, Xerox began quietly shuttering about half of Xerox Business Systems (formerly Global Imaging Systems) offices. CRN quoted one of the affected office workers saying, “We were told that sales would remain, but the office staff would be let go. The sales team is going to work remotely and report to the regional office.” About a month later came the March 19th announcement that Xerox would be outsourcing many of its support roles to India. Xerox signed a seven-year agreement for an incremental $1.3 billion with HCL Technologies in which the Indian company will manage global administrative and support functions including IT and finance functions (excluding accounting).
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2018: The Year of the Shake-Up. As we ring in the new year, it seems a good time to reflect on the big industry changes we saw in 2018:
Some surprises—like donuts in the break room—are awesome. Other surprises—like a sudden round of layoffs—are a little less sweet. When it comes to losing your job, you never want to be caught by surprise. Stay alert to these warning signs:
Ricoh plans to cut 4,000 jobs in Japan and Europe in an ongoing restructuring effort, Nikkei reports. The Japanese company intends to purge 3,000 employees from the payroll by March 2019 with the sale of a domestic logistics unit and culling management positions in Europe. The projected cuts will amount to a 4% reduction of the company’s global workforce.