It’s a big milestone for any business, and achieving it has prompted us to reflect on the copier channel and our place in it. The changes we’ve experienced over the past quarter century have been fascinating. One of the most incredible things we’ve witnessed is the staying power of the independent dealership. How many times have we heard so-called industry experts proclaim the death of the independents? And yet, with every setback, independent dealers remain adaptable and ultimately come back stronger than ever. Many of our clients have seen double- and triple-digit growth over the past few years, and we couldn’t be happier for their success. In a world where technology has become increasingly commoditized, service truly is what sets our clients apart. It’s also why it has never been more important for independent dealers to invest in recruiting, training, and retaining the best staff the industry has to offer.