9314: Production Print Technician

Twin Cities, MN 55344 USA
Technical
This position has been filled
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OEM Trained Production Print Technician needed throughout the Twin Cities. Candidate must have industry experience on high volume devices as well as networking ability. Candidate will be compensated based on their experience and there is a bonus program in place for this role.

PRIMARY RESPONSIBILITIES


Communicates daily activities between:

  • Service call dispatch personnel regarding service call activity and completion
  • Parts personnel for the procuring and status of repair parts
  • Management to ensure that all possible resources have been made available for the proper maintenance and repair of equipment
  • Other production technicians to identify effectiveness of corrective actions in the field
  • Customers to insure corrective and preventative measures meet customer’s satisfaction
  • Sales personnel regarding customer concerns or potential machine replacement

Responsible for the following training tasks:

  • Trains customers and users in the operation and functionality of new equipment
  • Utilizes self-paced, group, and conventional classroom training programs to maintain technical skills as mandated by industry standards, which may require traveling out of state
  • Trains on media and document creation software (ie, Fiery or Prisma Sync)

    • Service Technician

    Twin Cities, MN 55344 USA

    This position has been filled