8528: Senior Technician

North County, CA 92025 USA
This position has been filled

OEM Certified Senior Technician is needed for our client to cover a North County territory in San Diego, CA where candidates must have both break/fix capabilities as well as networking abilities. A+, Net+, Security + is recommended, but not required for this role.

Key Responsibilities:

  • Provide high level technical on-site support to all clients.
  • Resolve issues related to software, hardware and configuration as trained.
  • Handle Network Connectivity Tasks
  • Software Implementation
  • Effectively communicate and obtain the appropriate data needed to resolve the service call.
  • Interface with help desk/service manager/field service supervisor to resolve all issues
  • Provide a technical leadership role while working with clients.
  • Use complex tools and excellent troubleshooting skills to identify, analyze and resolve technical issues.
  • Understand and explain related technical issues through product knowledge and reported issues.
  • Answers all service related questions/issues from clients and company employees.
  • Test and repair of equipment at client site.
  • Updates job knowledge by participating in educational opportunities and maintaining required certifications.
  • Other duties as assigned by service manager.
  • Demonstrate punctuality, interpersonal and communication skills.
  • Maintain clean work environment.
  • Communicate clearly and work well within a team environment with common goals.

Service Technician

North County, CA 92025 USA

This position has been filled