10852: Technician

Washington DC Metro, DC 20010 USA

Industry Field Technician needed in a field role for our client in Washington DC Metro area with a territory that will include Northern, VA, DC and Maryland. Customer service and support is a priority for this role. Candidate MUST be able to pass a high level background check in order to obtain DoD Security Clearance in order to qualify for the opportunity.

Purpose:

  • Maintains the proper functioning of the printing equipment onsite and reports to the service maintenance department of the organization.

Duties:

  • Determines causes of office equipment failure by attempting to operate equipment; observing functioning; conducting diagnostic tests using meters, signal generators, and oscilloscopes; researching engineering and service manuals.
  • Provides customer support by providing training; responding to requests; resolving problems on-site.
  • Demonstrate the knowledge and abilities necessary to perform required job elements to established standards while remaining current regarding technical knowledge and trends.

Skills / Qualifications:

  • Functional and Technical Skills
  • IT knowledge, moderate to above average computer skills
  • Prior experience with printer support, manufacturing, or service (preferred)
  • Customer Service
  • Building Relationships
  • Time Management
  • Independence
  • Verbal Communication
  • Written Communication
  • Reporting Skills

Service Technician

Washington DC Metro, DC 20010 USA

To apply for this job please visit copiercareers.com.