10785: Production Print Instructor

Greater Chicago, IL 60515 USA

Direct Manufacturer is seeking a skilled Production Print Demo Center Manager / Customer Experience Center Manager who excels not only in operating the state-of-the-art digital presses but also in customer demos, proposals, and needs analysis.

As a Customer Experience Center Manager, you will play a crucial role in ensuring the production of high-quality printed materials for our clients. You will also be responsible for engaging with potential (pre-sales) and existing customers, conducting demos, creating proposals, and performing in-depth needs analysis to tailor our printing services to meet their unique requirements. Candidates with Fiery experience and certifications would be ideal for this role.


Digital Press Operation:

  • Operate and maintain digital 6-color production presses, ensuring consistent and high-quality print output.
  • Troubleshoot any technical issues that may arise during production to minimize downtime.

Customer Demos:

  • Conduct product demonstrations for potential clients, showcasing the capabilities and quality of our digital printing technology.
  • Effectively communicate the advantages and features of our printing solutions.

Proposal Development:

  • Collaborate with the sales and marketing teams to create customized solution proposals for clients.
  • Provide support of accurate product configurations, cost estimates and pricing information.

Needs Analysis:

  • Engage with clients to understand their specific printing needs and objectives.
  • Conduct in-depth needs analysis to recommend the most suitable printing solutions.

Quality Assurance:

  • Ensure that all printed materials meet or exceed quality standards and client specifications.
  • Perform regular quality checks and adjustments as necessary.

Equipment Maintenance:

  • Maintain and calibrate digital production presses to optimize performance.
  • Schedule and oversee routine maintenance and repairs.

Safety and Compliance:

  • Adhere to safety protocols and best practices to maintain a safe working environment.
  • Ensure compliance with industry regulations and standards.


  • A minimum of 5 years of experience operating digital 6 color production presses.
  • Proficiency in operating and troubleshooting digital printing equipment. 
  • Customer Interaction: Excellent interpersonal and communication skills to conduct demos, understand client needs, and develop proposals.
  • Strong problem-solving abilities to address technical issues and optimize print quality.
  • A keen eye for detail to ensure high-quality output.
  • Collaborative mindset and ability to work closely with sales and marketing teams.


Greater Chicago, IL 60515 USA

To apply for this job please visit copiercareers.com.