10298: Production Print Technician

New York, NY 10153 USA
Technical
This position has been filled

OEM Certified Production Print Technician needed the Manhattan, NY market where majority of their products and services are. Candidate ideally will have certifications on Konica Black/White and Color Production devices. Networking abilities such as scan to email/file and installing print drivers will be part of the role as well. High level of customer service is required for the role. Company vehicle provided or MetroCard.

Purpose:

  • Serves customers by identifying their needs; engineering adaptations of products, equipment, and services.

Duties:

  • Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
  • Sets up client networks, print drivers, scan to email, scan to SMB. Provides training to clients on devices.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills / Qualifications:

  • Canon OEM certification
  • Functional and Technical Skills
  • IT knowledge, moderate to above average computer skills
  • Prior experience with printer support, manufacturing, or service (preferred)
  • Solid technical support skills
  • Attendance
  • Dependability
  • Flexibility
  • Multi-Tasking
  • Team-player
  • Verbal Communication
  • Written Communication
  • Reporting Skills

Service Technician

New York, NY 10153 USA


This position has been filled