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Minneapolis, MN, July 1, 2013 – Copier Careers® , a Minneapolis based retained recruiting firm serving the Document Imaging Industry for over 25 years, just published their eleventh Annual Service & Operations Management Salary Survey.
Since 2002, Copier Careers® has published three annual surveys; Service Techs, Sales Managers, and Service / Operations Managers. Two years ago Copier Careers added a fourth annual Sales Representative Salary Survey that is published each December. Each of the four surveys tracks a wide variety of data which summarizes how well copier professionals are compensated, how happy they are in their current positions, and how well their employers are meeting their needs.
This year’s Service & Operations Managemewnt survey reflects the responses of 1,746 copier Service Managers, Operations Managers, VPs of Service, General Managers, and Regional Service Managers. Highlights include:
- The average number of hours service managers work each week has increased from 52 to 56 hours over the course of the past year.
- Service and operations managers are increasingly interested in working with cutting-edge technology, and want to work for organizations who understand the value of IT.
- As mature service managers retire or are replaced, copier dealerships are finding it difficult to hire replacements who can bring both IT and management skills to the table.
Visit //copiercareers.com/salary_survey/2013_svc_mgr_salary_survey.pdf for the entire 10 page salary survey.
Copier Careers® is fully committed to the Copier Channel. They are the only search firm that utilizes Adaptive Retainer Recruiting®. They continually and diligently work to give back to the industry with in-depth white papers, articles, a widely-read monthly industry newsletter, and annual salary surveys. With a database of top OEM-trained service technicians, sales managers, service & operations managers, controllers, back office staff, and MPS/MNS experts; Copier Careers’ recruiters have access to the highest caliber candidates for independent solutions providers. Copier Careers® More than Resumes, Candidates®