Poll: How Good Are Your Time-Management Skills?
Always Room to Improve Your Time-Management Skills
Last month we discussed tips for improving your productivity so we were curious to hear what you thought of your own time-management skills. We had a solid turnout of 7,586 votes this month along with some very thoughtful comments!
Most of you responded that managing your time was a work in progress, coming in with 66% of the vote. A confident 21% of you believe they have a great handle on balancing their to-do lists while the remaining 13% said they were simply terrible at keeping up with your work.
Interestingly, most of the comments pinpointed a common factor affecting their time-management: communication. This make sense considering that no one can work in complete isolation. But the key appears to be finding the balance between too much and not enough.
Too much and you end up spending more time saying what you’re going to do that it would take to actually do it. For people with heavy workloads this wasted time can be extremely demoralizing and is a common cause of work burnout.
On the other hand, you cannot expect everyone who is counting on you to wait in the dark, just hoping the work is getting done without any idea of how or when to expect results. If you don’t stay ahead of your client and management’s questions, you may end up wasting more time explaining yourself, apologizing or trying to win back lost business. Read some of our readers’ experiences in the comments below!
Here are the full results:
- Work in progress (66%, 5,043 Votes)
- Great (21%, 1,589 Votes)
- Terrible (13%, 954 Votes)
Total Voters: 7,586 (February 1, 2019 @ 5:13 am - March 1, 2019 @ 5:29 am)
Some comments from y’all:
- “I think time management and customer relations should go hand in hand. It’s not always as simple as ‘first in, first out.’ You have to know your customers, and prioritize based on that knowledge. We are just now starting territories with a new service management, tracking, and bonus program – I’m just hoping I can continue my customer relations with this new system. It seems like production always takes precedence over soft skills like that, unfortunately.”
- “Using one calendar and planning the night, week, and month beforehand will significantly reduce stress and prove to be very productive.”
- “I could manage my time just fine if there wasn’t someone 200 miles away micromanaging. They’re tracking by phone and car, questioning every little thing. Because of this, half my day is spent CYA instead of actually doing my work.”
- “You can’t manage your time well without planning and communicating. You need to listen to the customers’ issues and verify those problems, then develop a plan to resolve them in a timely manner. But you can’t just keep the plan to yourself – maintaining communication with the customer is very important to build trust in your ability to actually do what you say. You can’t forget that customers are priority one! Keep your customers and management informed – nobody likes to be blindsided because they weren’t kept in the loop.”
- “Anyone who says their time management skills are great does not have enough to do.”
- “As a long-time field technician, I know you have to be flexible. I use a three-pronged approach every day because what do I want to do today, what do I have to do today, and what I actually accomplished today can be quite different. I prioritize calls based on my customers’ needs and locations to cut down on travel time. But one phone call or text can ruin my best laid plans. I think communication is the key to managing everyone’s conflicting needs/expectations and the limited time I have to meet those needs. I don’t like making promises I can’t keep. And I am still learning how to best let customers know they are important and I will respond as soon as I can.”
Missed our February poll? Participate in our current poll in the sidebar or current newsletter!