Newsletter November 2019
Recruiters for the Copier Channel® for more than 30 years, Copier Careers® has been the only recruiting firm exclusively dedicated to connecting Copier Channel employers with experienced service technicians, copier sales representatives, sales managers, service & operations managers, controllers, support staff, and MPS/MNS experts. Start your month off right with Copier Channel news and career advice. Search copier jobs now.
There’s something so satisfying about a hard day’s work. It feels great to go home at the end of the day knowing you’ve given it your all. But no matter how good your intentions, sometimes you just don’t have the energy to give 100 percent, especially in the dark of winter. If low energy is preventing you from being your most productive, try a few of these tips to keep you on your toes:
- Eat breakfast. Eating even a small meal right away in the morning will kickstart your metabolism and boost your energy level. Experts recommend breakfasts high in protein and calcium. Try a boiled egg and a cup of yogurt or some string cheese and roasted nuts.
- Get organized. Spend the first few minutes of your workday organizing your desk or your service vehicle. Having your tools and paperwork in the proper place will save you time and energy later in the day.
- Move around. If you’re stuck at a desk, get up and move around every once in awhile. Take a short walk or do some light stretches to keep the blood flowing.
- Follow the 20-20-20 rule. If you spend a lot of time using a computer, follow the 20-20-20 rule to keep your eyes fresh: look at something 20 feet away from your screen for 20 seconds every 20 minutes.
- Get enough sleep. Twenty percent of Americans say they average less than 6 hours of sleep a night, which is not nearly enough for most working adults. Go to bed a little earlier tonight, and you’ll thank yourself tomorrow morning.
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Xerox and Fujifilm have announced the dissolution of their 57-year joint venture, Fuji Xerox. Xerox has agreed to sell its 25% stake in Fuji Xerox and its 51% stake in Xerox International Partners to the Japanese company for $2.3B. Fujifilm will also drop its $1B lawsuit against Xerox for breach-of-contract when the $6.1B merger deal dramatically fell apart in 2018.
“These agreements reset our relationship with Fujifilm and provide both companies with tremendous opportunities to grow, together and independently,” said John Visentin, vice chairman and CEO of Xerox. “These agreements also unlock significant unrealized value for our shareholders, provide greater clarity for our customers and help us speed our transformation to a digital-first company.”
“Fuji Xerox will operate as a wholly owned subsidiary of Fujifilm and will continue to supply to Xerox after completion of the transaction,” according to the Fujifilm press release. Read More
Xerox on the Rebound? Considering Bid for HP
HP confirms that it received an offer letter from Xerox although the statement is cagey about how seriously they are taking it: “We have a record of taking action if there is a better path forward and will continue to act with deliberation, discipline and an eye towards what is in the best interest of all our shareholders.” Xerox has yet to comment.
2019 Sales Rep Salary Survey Coming Soon!
Our 2019 Sales Representative Salary Survey will be published in December. Be sure to check back next month to see what 10,676 industry sales reps have to say about their compensation, job satisfaction and more!
Read more news from around the industry on our News & Resources page.
Our readers respond to last month’s poll question
Last month we discussed methods for boosting customer satisfaction so we were curious to hear how you would rate your client relationships. We had a solid turnout of 7,968 votes this month!
The results were overwhelmingly positive – 80% of respondents said their client relationships were “excellent.” Another 17% rated their relationships as “good” while the remaining 3% were split between “crickets – the less I hear from them the better” (2%), “could be better” (1%). “Bad” and “I’m sure it’s not me but I just lost them to my competition” took in 4 votes each.
Why are these results so positive? There’s likely some self-selection happening here. Professionals passionate about self-improvement, customer satisfaction and relationship-building are more likely to be seeking out career advice and industry resources. Beyond that, we’ve seen this industry repeatedly evolve over the years to provide the best service for the changing office. It’s no surprise to see that our readers are pushing themselves to provide the best service – see what they said below!
- Excellent – they appreciate the value I bring them (80%, 6,387 Votes)
- Good – we’ve had some hiccups but I’ve seen them through it (17%, 1,350 Votes)
- Crickets – the less I hear from them the better (2%, 129 Votes)
- Could be better – I need to up my game (1%, 94 Votes)
- Bad – I’m just phoning it in (0%, 4 Votes)
- I’m sure it’s not me but I just lost them to my competition (0%, 4 Votes)
Total Voters: 7,968 (October 1, 2019 @ 6:25 am - November 4, 2019 @ 8:03 pm)
Some comments from y’all:
- “I am an in-house tech at a major urban teaching hospital. The technicians I replaced would run other personal non-copier businesses during business hours. When I first arrived on the scene, some entire departments wouldn’t even talk to me. Recently, I overheard this conversation: When a nurse manager was asked by one of her nurses why she sees me so often the manager said, ‘Before he started coming here, the equipment never worked. Now, it ALWAYS works.’”
- “After being with my company for 20+ years my clients greatly appreciate a familiar and friendly face.”
- “I’ve been providing service to my customers in my area for 15 years. I have a great relationship with everyone. They trust me and I treat them right. I would say I have a better relationship with them than I do with anyone I work with. That’s the reason a lot of them have been with me for the whole 15 years. Some have left and even come back because of me. That’s a great feeling.”
- “Relationship selling is the only way to truly have a career in sales.”
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