Newsletter February 2019
Recruiters for the Copier Channel® for more than 30 years, Copier Careers® has been the only recruiting firm exclusively dedicated to connecting Copier Channel employers with experienced service technicians, copier sales representatives, sales managers, service & operations managers, controllers, support staff, and MPS/MNS experts. Start 2019 off right with Copier Channel news and career advice. Search copier jobs now.
There’s never enough time in the day. Here are a few strategies highly productive people use to get more done:
- They manage their moods. Studies show that happy people are more productive, and people who are in a positive state of mind perform better in tests of creativity and cognition. Train yourself to ignore the day’s small annoyances (morning commute, anyone?), and you’ll arrive at work better equipped to tackle the day’s challenges.
- They keep their priorities straight. You should have a list of priorities each day to help you stay ahead of deadlines. If additional tasks come from customers, supervisors or colleagues, work them into your priorities rather than getting side-tracked by every request. If the task doesn’t need to be done immediately, give them a reasonable time estimate, especially if you won’t be getting to it till the next day.
- They schedule distraction-free time. Most of us need to be available by phone and email during the day, but few of us need to be available every single moment. Give yourself the gift of an hour or two away from smartphones and Outlook each day. Depending on your work environment, you may need to schedule this focused time at home, before your official workday begins.
- They take high quality breaks. Taking a small amount of quality personal time each day can pay big professional dividends. If you’re at a computer all day, don’t use your break time to check Facebook—go for a walk instead.
- They define their goals the night before. Spend the last few minutes of each day writing down what you hope to accomplish tomorrow. Studies show that people who do this regularly get more done at work. They also experience less stress and are able to enjoy their non-work hours more than people who don’t.
Turn over a new leaf in 2019 with more Career Advice!
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Xerox announced that Global Imaging Systems will be rebranded as Xerox Business Solutions (XBS) in February 2019. The companies that make up XBS, however, will continue to use their current names to maintain their local brand recognition.
According to CRN, Xerox started closing about half of XBS offices in mid-February. According to their sources, “It seems like they are trying to keep it quiet. I was told they are letting people know over the phone.” CRN sources believe this restructuring is intended to reduce costs by closing offices, laying off the support staff and having the remaining sales teams work remotely.
Supporting this theory, CRN cited an email from Xerox spokeswoman, Caroline Gransee-Linsey, “As discussed during our Investor Day, we shared that XBS is an important part of Xerox’s three-year strategy. While we have plans to reduce our global real estate footprint to ensure our facilities meet our operational goals, we also have plans to grow the XBS sales team.”
DEX Imaging Acquired by Staples
Staples announced the agreement to acquire DEX Imaging on February 11. The existing executive team at DEX will continue in their current leadership roles, included the President and CEO; Dan Doyle, Jr.; and Chairman; Dan Doyle, Sr.
While the terms of the deal have not yet been disclosed, CEO of Staples, Sandy Douglas, expressed appreciation for the independent dealer’s strong customer relationships and industry knowledge. Doyle, Jr., on the other hand, indicated that “being a part of Staples will allow us greater access to industry leading technology, and a world class supply chain to accelerate our position as the premier North American print management provider.”
Read more news from around the industry on our News & Resources page.
Our readers respond to last month’s poll question
Last month, we discussed how a few changes to your attitude can help you be more of a team-player. But a being a team-player just doesn’t cut it if the team itself is toxic. So we were curious to hear – is your office supportive? If so, who can you count on to have your back? This month we had a solid turnout of 10,373 votes!
About a quarter of the votes (24.1%) said that everyone at the office would support them. Another 23.6% said that they could count on their coworkers while 22.1% said their management would back them up. That’s 69.8% of the respondents feeling some level of support, whether through official channels or simply a morale boost.
In comparison, 23.6% felt they would be on their own and the remaining 6.7% would be fired in times of trouble. Meaning 30.3% of respondents are feeling little-to-no support from anyone at their company.
The comments mostly represent this group (which is unsurprising on the internet) and we have to agree that it is extremely demoralizing to feel alone and unsupported at work. While some toxic cultures can be overcome, sometimes the best you can do is make a change.
- Everyone is on my side (24%, 2,501 Votes)
- I’m on my own (24%, 2,444 Votes)
- My coworkers have my back (24%, 2,438 Votes)
- Management will support me (22%, 2,291 Votes)
- I’m out the door (7%, 699 Votes)
Total Voters: 10,373 (December 31, 2018 @ 5:14 am - February 1, 2019 @ 5:15 am)
Some comments from y’all:
- “Sometimes the customer isn’t always right… In fact, sometimes the customer is actively trying to game the system. In those cases, my company has typically backed me up. It’s a great strategy for them – they preserve my loyalty and rid themselves of a customer who regularly drains more time, money and resources than they’re worth.”
- “The company I worked for knowingly let the sales department violate the contract they had with a large copier/electronics company. A lawsuit resulted in the millions of dollars. Many technicians were let go as a result, but none of the sales team? Does that make sense to you?”
- “Our company has entered a new phase, I would call the desperation stage. Anyone at anytime can be terminated for a bad decision.”
- “We have a strong team of technicians as well as direct management. They’re supportive when there is a tough problem and will always come up with new ideas and things to try until we get a problem solved.”
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- Work in progress (66%, 5,043 Votes)
- Great (21%, 1,589 Votes)
- Terrible (13%, 954 Votes)
Total Voters: 7,586 (February 1, 2019 @ 5:13 am - March 1, 2019 @ 5:29 am)